A confusing experience!

A few days back while i was travelling back home from work, i encountered a strange experience on the train.
The picture as it happened -

At Kurla, 2 guys stepped into the 1st Class ladies compartment. They were wearing khaki pants, holding dandas but wearing casual shirts. At first, the ladies didn't notice or maybe they thought these are security guys. But 1 woman while she was talking on the phone noticed it and started shouting, "Arre, ye kya hai? Aap kaise andar aa gaye?". By that time, the train had already started moving and was just about leaving the platform.

Suddenly, all ladies near the door diverted their attention to the guys. They all started protesting. One among them, standing just before me, was howling. Some of her words were -
"Ladies compartment me kaise ghus gaye aap log?"
"Gents me jao na, udhar nahi chadne ko milta hai toh idhar aa jaate ho!"
"jab zaroorat hoti hai tab toh kabhi nahi hote ho"
"chalo utro ab"

Those guys weren't answering back very strongly, they were just saying that we have just finished our duty here and have to report at Ghatkopar station in explanation of the non-uniformed appearance. The ladies then started demanding to look at their ID Cards. The guys were telling each other to show it to them and end it all. They eventually did show it. But the ladies had a problem with the idea that they were off-duty & still travelling in the women's first class compartment.

One woman who was seated started her thing listening to the noise. She was saying things like -
"Kaun hai kaun hai, kya hai?"
"Tu apna ID Card deekha phir main bolti hoon main kaun hoo"

The women literally started shoving them. The guys finally got down at Vidyavihar station.

i did not say a word. i was just looking at the turn of events with rapt attention. i was confused as to whether it is correct on the ladies' part to behave like that or were the guys really at fault. i am just putting down my thoughts and observations here -
1. i have seen security officers get in the ladies' compartment, so there was nothing drastically wrong with it.
2. The compartment was not crowded and the guys were leaning out so they didn't take up much space.
3. The woman who was standing before me, it seemed, was upset over some other thing and was taking it out on them ('cos in the earlier part of the journey, she was acting freaky and the sudden raising of her voice was strange)
4. The woman who was seated and was bragging about her standing in society came across as a complete fake. She must be some party worker's distant relative.
5. The mild-manners of the security guys was taken as their weakness and it put them at a disadvantage. Or are they really not allowed to board compartments like that??
6. The ladies didn't really have knowledge about the rules and regulations, they were just trying to throw their first class weight around.
7. The guards weren't leches, neither were they passing on lewd comments internally and laughing or stuff.

i narrated this incident to Pa and he said, that actually they are not allowed to travel in first class like this. One of his ex-employee is now working as a security guard and he had told him that we tend to get in but actually we aren't allowed. May be, there is more to it then, i guess.

After all this, i still felt that -
* There was no harm in letting them travel
* There was space in the compartment so they did not cause any inconvenience to anybody
* They were after all security guards whether off-duty or no, if something untowardly would have happened they would have definitely helped, at least their dandas would scare the defaulters away

Don't know who was right and wrong? i just stood there confused, not taking part in it, not taking sides.